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Boost the performance of your Frontline Teams with The Retail Excellence Library 

MobieTrain, the #1 rated customisable training app for your frontline teams.

Now, we are thrilled to announce the launch of our very own Retail Excellence Library:

  • 10h of retail best practices (easily customisable)
  • Top content based on years of Retail Experience
  • Delivered in an engaging way (microlearning and gamification)
  • Boost knowledge level & motivation of your frontline teams
  • Eg. proven cross-sell and upsell techniques that actually make a difference 
Retail Excellence Library Mobile App

 

Reviews from the community

“The past few months have demonstrated how we can be agile and quickly reach our associates and consistently prompt change through MobieTrains platform.”

Brian
Brian Bodnar
Director of operations - Timberland

“‘We are not a shoe company – we are a people company’. MobieTrain helped us with our digital transformation and created a fun and engaging training experience for our people.”

Natalie Defries Vans
Natalie Defries
Director of Retail EMEA - Vans

“Not only do we love the very intuitive interface of the platform, we are also a big fan of MobieTrain’s customers support. They’ve always got our back.”

Bruno
Bruno Pinto Coelho
Training Director - Decathlon
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Discover how Decathlon increased onboarding efficiency

Watch here as Bruno Pinto Coelho, Learning and Development Leader at Decathlon shares his thoughts on MobieTrain and the results he obtained with our tool. 

Want to know more about how MobieTrain can help your company?

The Retail Excellence Library - How it works

These trainings will help you understand the whole customer journey, from welcoming the customer to closing the deal while giving them the best experience possible. You can now access the library for free and follow the steps of the big retailers: 

5 steps to get the library for free:
  1. Register by filling in the form
  2. Receive by email your login credentials within 24h
  3. Access the platform on your phone or browser
  4. Login on the platform
  5. Start discovering the full library*

*You will have access for 14 days, after that your account will be deactivated

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Top courses to increase frontline performance:

  • The Customer Journey
  • Welcoming Customers
  • Customer Interaction
  • Sales Techniques
  • Present Merch
  • Close the sale
  • Dealing with clients
  • Creating experience
  • Fashion History
  • KPIs
  • Fashion styling
  • And much more

MobieTrain Problem Solvers:

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Drive Sales & Conversion rates

When you encourage (self-)learning and improvement, your employees will be more up to date on brand, product and sales techniques to be as competent as possible in their work.
They will work more productively and efficiently after each learning path, thus increasing revenue.

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Increase Employee & Customer Experience

Employees will feel much more engaged and motivated using personalised training, ensuring great customer service by helping them from entry to sale effortless. Effective retail training has been proven to increase customer satisfaction rates by 150%. Get your employees to be true brand ambassadors.

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Save Time

Why create all the learning paths yourself when we have the best ones ready to use, based on our experience with the industry's leading retailers. All very easily customised to your brand.  Not only will you save a lot of time, but you'll also increase onboarding, retention rates and productivity, resulting in more sales. 

How we became retail experts?

MobieTrain was founded in 2015 by Guy Van Neck, Mireille van Hemert-Schelling and Willi Van Boven after being recognised for innovation by Chicago Booth Business School, followed shortly by a prestigious award by IWT.

Since then we have transformed our customer experience insights and L&D expertise into a gamified, mobile-first microlearning platform.

After spending the last decade gathering customer insights and working with some of the world's biggest brands, we understand how greater knowledge empowers greater performance and productivity.

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Retail Experts of MobieTrain

Meet our team of retail experts:

Born out of a decade of customer experience insights and driven by the desire to empower employees, this is our team.

Want to know more on how MobieTrain can help your company?